Information Security Engineer L2

At Derivco, we work alongside our clients who are considered giants in the industry, to create and develop the platform that hosts some of the best online casino games in the industry.

We are also Platinum partners with vendors such as Microsoft and we are proud to say we employ over 2,500 of the brightest minds across our offices in the USA, South Africa, UK, Spain, Malta, Sweden, and Australia. 

To work for Derivco means you will work with cutting-edge technology., in our designer offices. Our people are brilliant., our ideas fresh and our technology is trailblazing.

You will be inspired, challenged, and stimulated every day and you will receive an extraordinary number of high-fives - rewarded for work well done. A place where you will feel as if you have found your intellectual and creative home.

Sounds pretty awesome, right?

Derivco is an equal opportunities employer. We value people as individuals with diverse opinions, cultures, lifestyles and circumstances and we are committed to equality of opportunity and to providing a productive working environment free from unfair and unlawful discrimination.

Our Information Security Team is seeking a Global Edge Engineer, who has a strong technical knowledge of Global Edge Networking, Load balancing, Infrastructure as Code automation tools, Cloud Platforms and Cybersecurity principles.

The role holder will always aim to improve the application experience and find ways where the technologies being used can enhance the end user experience, for both customer and employee applications. As part of the Global Edge Team, the role holder will assist with the execution of a Global Edge and Load balancing Strategy for Security to protect our customers data from known attacks and vulnerabilities and anticipate the unknown.

They will need to be familiar with reporting, monitoring, alerting and management of the current technologies and be aware of the features that are available and can be offered. As is essential with any modern technologies automation of the infrastructure is crucial.

Key Technical Accountabilities:

• Two or more years of experience with F5- LTM,
• Two or more years of experience with Cloudflare tools: e.g. - Advanced WAF, CDN, BOT management, rate limiting and DDOS mitigation.
• Required on-call level of technical support for high severity impacting incidents.
• Understand organization’s business needs. Assist with development of Product Teams’ Applications and services and effectively and communicate our teams technical value-added solutions to meet those needs.
• Strong understanding TCP/IP and HTTP
• Advanced administration and troubleshooting experience on related technologies, including an understanding of routing, and switching protocols with relation to the load balancer, and Global Edge architectures, and application layer protocols including HTTP, SSH, SSL, LDAP, RADIUS, SAML, NTP, DHCP and DNS.
• Identify and resolve complex incidents and perform root cause analysis.
• Perform proactive optimization and implement best practice.
• Provide subject matter expertise on all application delivery requirements for new and existing products with the organization.
• Document design proposals to meet customer expectations and requirements.
• Implementation monitoring and alerting to meet business expectations. This needs to focus on performance and capacity metrics.
• Implementation of reporting and definition of KPI’s/OKR’s
• Documented implementation as per design and project schedule.
• Create relevant reporting, alerting, and monitoring dashboards using technologies like Splunk, Elastic and Grafana
• Experience with automation tools like Terraform and Ansible.
• Completes all project work / allocated tasks on time / as per agreed schedule and communicates progress with all parties concerned.
• Takes on additional, unplanned projects as required by the business and works after hours where necessary.
• Experience using ticket tracking software to capture and complete requests. 
• Works with customers, internal staff, and vendor partners to provide excellent customer service and meet SLA. 

Additional Responsibilities:

• Holds knowledge sharing demos for staff during the quarter.
• Makes clients and their needs a primary focus of one's actions and attention, while developing/maintaining productive client relationships.
• Implementing improved processes that have a positive effect on the team's performance or company's bottom line.
• Maintains stable performance under stress / pressure.
• Demonstrates personal commitment to the team & other departments, by sharing information and facilitating team goals. (Team Player)
• Clearly conveys information and ideas through effective verbal and written communications. (Communication Ability)
• Effectively manages own time (multi-tasking) and resources to ensure that work is completed efficiently and adjusts priorities as needed (Time Management)
• Uses foresight to prevent errors or delays in projects / deployments.
• Attends internal training sessions (that are held by other departments or IT staff members).

Who we are:

As part of Derivco International you would be working for one of the foremost providers of gaming technology in the world. With our current expansion into various markets and a host of opportunities in exploring innovative ideas and technologies, this is an exciting time to join us.

Derivco offers employees a vast range of benefits including health insurance, gym membership, free lunches daily, social events and much more. With a magnificent work environment and a host of opportunities to explore innovative ideas & technologies and grow your career

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